Customer Service

Award-Winning Customer Service

At Ace Packaging Limited, we understand the importance of getting products to market on time. We work closely with our customers and take all the steps necessary to provide high quality service - from the initial project planning stages to the coordination of shipments with our customers’ preferred carrier to and from our facility. (The F.O.B. point is Mississauga, Ontario.)

Through our commitment to quality and service we have become the company of choice for many world class corporations. We have earned a solid reputation, of which we are particularly proud — as well as numerous awards for service excellence within the industry. Some of these awards include:

  • Novartis Consumer Health "Supplier of the Year"
  • Procter & Gamble "Quality Assurance Pinnacle Award"
  • Novartis Pharmaceuticals "For Outstanding Customer Service and Contract Packaging Performance"
  • Novartis Consumer Health Recognition Awards